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Tech glossary

Defining IT & technology terms

Solutions Integrator

A Solutions Integrator is a technology provider that can deliver and support modern IT solutions. From architecting to execution and management, Solutions Integrators offer end-to-end digital transformation capabilities. Working with a Solutions Integrator can help transition disjointed software and hardware into a cohesive technology ecosystem by leveraging a diverse services and solutions portfolio that includes hardware, software and consulting engagements.

The pace of innovation is driving many organizations to work with a Solutions Integrator to adopt transformational technology, such as cloud and data solutions, the internet of things, and modern applications. Solutions Integrators are an ideal fit when the IT project involves unifying disparate hardware and software in a single architecture. By doing so, a Solutions Integrator can successfully bridge the gap between a company’s existing state and the latest technology innovations.

How is a Solutions Integrator different from a service provider?

Solutions Integrators work as both a service provider and an advisor to ensure a project is successfully delivered from ideation to execution. That advisory work can also extend beyond implementation to ongoing support, management and optimization. And, they’re equipped to deliver meaningful change and a greater return on investment at a global scale.

Working with a Solutions Integrator can reduce complexity in your digital transformation journey. While many businesses choose to work with multiple vendors as they adopt innovative technologies, a Solutions Integrator provides a single point of contact for every component of your IT environment, from fundamentals, such as infrastructure, to high-level needs, such as change management.

What do Solutions Integrators offer?

Solutions Integrators help organizations adopt and manage technical capabilities in multiple areas, including:

  • Cybersecurity
  • Data and Artificial Intelligence (AI)
  • Intelligent edge
  • Application modernization
  • Infrastructure modernization
  • Workplace modernization
  • Consulting services
  • Managed services
  • Technical support

Organizations that work with a Solutions Integrator can address multiple business outcomes too, including:

  • Improving the client experience
  • Growing revenue
  • Managing costs
  • Mitigating risks
  • Driving operational efficiencies

Learn more about Solutions Integrators

Related terms

  • Cloud enablement
  • Intelligent edge
  • Internet of Things (IoT)
  • IT roadmap
  • Systems integrator

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