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Tech glossary

Defining IT & technology terms

Intelligent business automation

Intelligent business automation streamlines tasks using software-based, algorithmic tools. Data is provided as instructions to achieve pre-defined outcomes. Artificial intelligence and machine learning are employed to help the software learn as it collects new data — improving the software’s effectiveness.

Business leaders opt for intelligent business automation strategies to effectively address business challenges such as: reducing costs, increasing employee and customer satisfaction, and optimizing operations.

Learn more about intelligent business automation

Related terms

  • Artificial Intelligence (AI)
  • Automation
  • Business process automation
  • Intelligent edge
  • Machine learning

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