A hybrid workforce is a business continuity approach that uses a mix of on-site and remote employees. Flexibility, agility and efficiency are hybrid workforce hallmarks. A business can adopt several solutions to enable employee productivity, including a collaboration platform, desktop virtualization and modern network infrastructure. Providing end-user support is also a key hybrid workforce feature to address staff challenges quickly.
Many organizations have a mix of remote and on-site staff because of business travel, off-site duties and flexible working hours. However, the mass remote work shift in response to the COVID-19 pandemic made maintaining a hybrid workforce a business necessity both in the near and long term.
Cloud technology plays a critical role in supporting a hybrid workforce, and many solutions are now more affordable through subscription models.