Are you maximizing the value of your IT assets? If you’re not sure, you're not alone—many organizations face the same challenge.
Even those renowned for their cutting-edge solutions struggle behind the scenes – laptops, mobile devices, and desktops are neglected, processes are inefficient, costs are high, and operations and productivity are disrupted. This scenario is especially common with the shift to remote and hybrid work further complicating device management.
The asset management crisis
Much of the struggle with IT Asset Management (ITAM) begins with a lack of visibility to assets and the device lifecycle. Without visibility into your endpoint fleet, you face inefficiencies, operational gaps, and declining residual value in aging assets.
The challenge is amplified by the need for a unified global view across various regions. Lost or stolen devices due to shipping errors or improper handling by users add to financial losses, operational disruptions and security concerns.
Outdated or poorly functioning devices reduce employee productivity, turning what should be a seamless work experience into a daily struggle, all while C-suites overwhelmingly acknowledge that the right technology improves productivity.1
The turning point
Taking asset management seriously turns these challenges into opportunities to improve productivity and employee experience, maximize device life and save money. Real-time tracking and proactive recovery strategies significantly mitigate the risks associated with lost and stolen devices. Automated lifecycle management helps flag devices for updates or replacement before they become operational liabilities and data-driven refresh cycles optimize resource allocation and cost, moving away from rigid schedules that waste resources and frustrate employees.
The bigger picture
While this sounds great, most organizations struggle with addressing ITAM efficiently at all. This is why we’ve invested in providing the most comprehensive asset management solution on the market – Insight’s Advanced Asset Management (AAM).
AAM offers asset state granularity, automation and integration, lifecycle management, and data visibility. Our solution goes beyond simple device tracking to transform operations, boost employee satisfaction, and drive ROI.
Data-driven decision making is made possible by visibility to assets across multiple states and substates. With detailed information about 15 states of any serialized asset across its entire lifecycle, delivered via our dashboard (below) or via API. We provide more datapoints than any of our competitors.
Our clients reduce costs by avoiding redundant purchases and maximizing existing assets. Risks related to lost, stolen, or outdated devices are reduced, and operational efficiency frees IT from manual tracking, not only reducing errors but also allowing resources to focus on more strategic projects. Increased productivity ensures employees have reliable tools for seamless work, and CIOs can boast about real improvements in employee experience.
| Feature | Benefit |
|---|---|
| Enhanced Asset Utilization | Prevents over-purchasing and idle inventory, optimizing resource allocation. |
| Cost Savings from Loss Prevention | Identifies lost or stolen assets to minimize financial impact. |
| Operational Efficiency | Automation reduces manual errors, freeing IT teams for strategic tasks. |
| Real-Time Data Insights | Supports informed decision-making with timely, actionable information. |
| Faster Problem Resolution | Simplifies investigations and reduces downtime with centralized dashboards. |
| Lifecycle Management | Automates alerts for underperforming or end-of-life devices to cut costs. |
| Sustainability Compliance | Enhances brand reputation through compliance with environmental standards. |
| Enhanced Device Tracking | Minimizes risks associated with lost, stolen, or outdated devices. |
| Optimized Supply Chain Management | Improves operations with real-time tracking and delivery confirmations. |
| Better Employee Experience | Boosts productivity by ensuring devices are up-to-date and function well. |
Immediate benefits from AAM
We’ve worked with clients who have immediately addressed common pitfalls because of Insight’s AAM. Common issues we see, include:
- Residual value of aging assets. Your legacy assets are worth money. In one case, AAM onboarding identified 346 legacy assets for a client that were immediately disposed of or resold at a value of over $30,000.
- Claim of lost assets by carrier. Another common issue is the claim of lost assets by shipping carriers. Our client experienced unreported lost assets by their trusted carrier, who claimed packages were still in transit. We submitted claims on behalf of the client to recover the lost assets and mitigate financial losses.
- Recovery of stolen assets from exited employees. Recovering stolen assets from exited employees can be a daunting task. Implementing systems to track and recover assets from former employees is essential to minimize losses. When we launched communications services for a client, it helped us recover 49% of the 265 delayed return assets within the first 30 days.
- Recovery of unused assets by employees. Lastly, recovering unused assets from employees is a major concern. Our clients often have many "Attention Required" assets (unreported lost/stolen devices, or assets that aren’t needed), that we can immediately identify and address.
Effective asset management is essential for today’s enterprises. Investing in Insight’s Advanced Asset Management offers unmatched visibility, improved security through proactive handling of lost, stolen, and underperforming devices, and streamlined operations.
This means safeguarding your business while enhancing efficiency, sustainability, and employee satisfaction. Don't let devices or opportunities slip away—embrace advanced asset management to unlock cost savings, operational efficiency, and a secure, modern workplace.
Talk to an Insight specialist if you’re interested in learning more about how Insight’s Advanced Asset Management can help your organization.
Joe Flynn
Modern Workplace Director and Distinguished Technologist, Insight
With over 25 years of experience in the IT industry, Joe loves that technology constantly changes and provides new challenges, pushing him to learn more every day. As a leader for a vendor-agnostic organization, Joe is equipped to advise clients on the solutions that drive the best value for their business. He is a champion across many technologies and approaches knowledge-sharing not as a one-time project but as a continued mindset.
