Microsoft Dynamics 365
Discover intelligent and adaptable cloud-based solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).
Get ready for your digital transformation.
Custom CRM and ERP solutions equip you to grow, evolve and transform every part of your business. See how Dynamics 365® unifies the capabilities of CRM business software and ERP systems, empowering you to run your entire business with intelligent applications.
Engage, empower and transform with apps.
The intelligent applications in Dynamics 365 run your entire business from end to end — and seamlessly work together in the cloud.
Dynamics 365 for
Sales
Increase revenue with advanced, transformational, digital intelligence.
Dynamics 365 for
Customer Service
Gain loyal customers by using world-class services.
Dynamics 365 for
Field Service
Optimize your service calls with smarter scheduling.
Dynamics 365 for
Project Service Automation
Centralize project aspects, from the people to the processes.
Dynamics 365 for
Finance & Operations, Business Edition
Get a single solution for finances and business management.
Dynamics 365 for
Retail
Gather intelligent insights from shopping experiences.
Dynamics 365 for
Talent
Set your employees up for success with human resource cloud services.
All-in-one plans
Dynamics 365 plans provide cost-effective solutions for organizations of all sizes and types that need to access multiple applications.
Dynamics 365 Plan
The Dynamics 365 Plan gives users access to both the Customer Engagement and Unified Operations plans for an all-in-one CRM and ERP solution.
Unified Operations Plan
Need a fully functional ERP solution? The Dynamics 365 Unified Operations Plan gives users full access to Finance & Operations, Retail and Talent apps.
Customer Engagement Plan
Get a complete CRM solution with full access to Customer Service, Field Service and Project Service Automation apps in the Customer Engagement Plan.
Business Edition
With Dynamics 365 for Financials, Business Edition, you get a CRM and ERP solution tailored to operations for small to medium businesses.
Enterprise Edition plans
Accelerate growth for larger organizations with Dynamics 365 Enterprise Edition plans.
Dynamics 365 Plan
Full use of all applications
- Includes:
Finance & Operations
Retail
Talent
Sales
Customer Service
Project Service Automation
Field Service
PowerApps
Unified Operations Plan
Full use of applications for business operations
- Includes:
Finance & Operations
Retail
Talent
Sales
Customer Service
Project Service Automation
Field Service
PowerApps
Additional users
(Dynamics 365 Plan and Unified Operations Plan)
Add users and provide access to specific applications.
Team Members
- Executive basic processes
Operations Activity
- Transactional task access with Finance & Operations or Retail apps
Operations Devices
- Access application functionalities for Finance & Operations or Retail apps through a licensed device.
Customer Engagement Plan
Full use of applications that support customer relationships
- Includes:
Finance & Operations
Retail
Talent
Sales
Customer Service
Project Service Automation
Field Service
PowerApps
Individual Applications
Select individual applications, then upgrade as business grows
- Includes:
Finance & Operations
Retail
Talent
Sales
Customer Service
Project Service Automation
Field Service
PowerApps
Additional users
(individual applications)
Add users and provide access to specific applications.
Team Members
- Executive basic processes
Business Edition plans
Seamlessly manage your business operations and bring together accounting, sales and project management in a simple, all-in-one solution for small to medium businesses.
Dynamics 365 Business Central Essentials
Dynamics 365 Business Central Premium
Dynamics 365 Business Central Team Members
Pair your Dynamics 365 plan with one of Insight's Modern Workforce Solutions.
All Dynamics 365 subscriptions come with our Basic bundle. Upgrade with our Migration services add-on to receive migration services, or to our Admin-on-behalf services add-on to get admin-on-behalf services.
Basic
Microsoft® Office 365® subscription
24/7 IT support from Levels 1–3, depending on your needs
- Level 1: Insight will help with your account management and any services and security changes.
- Level 2: We’ll resolve application issues and help you with connectivity and advanced problem resolution.
- Level 3: Insight will work with Microsoft to fix service breaks, large-scale network disruptions and to provide complex support.
Migration services add-on
Built-in migration services for:
- Office 365
- Exchange Online
- Migration details will be stated in a custom Scope of Work (SOW) from Insight
- Migration add-on includes moving:
- Contacts
- Calendars
Admin-on-behalf services add-on
Admin-on-behalf services:
- Complete administration of Office 365
- User management: Add or remove users and make changes on any user account
- Domain management: Enable additions of new domains and information on how to change the Domain Name System (DNS)
- Service changes: Add or change any services included in Office 365, including Microsoft Teams, OneDrive, Exchange Online, SharePoint Online, Yammer, PowerApps and Flow
- Security and compliance: Includes application configuration and changes to rules, policies or services
Get better CRM.
Insight provides solutions for Dynamics 365 that boost productivity and allow you to deliver quality client experiences. Improve your customer experience through ongoing support and deeper engagement, with help from Insight.