Service Express solutions
Together, Insight and Service Express work alongside your IT team to automate and streamline monitoring, ticketing, integrations and account management.Service Express is also a third-party (EOSL) partner under Insight OneCall™, your single point of contact for multi-OEM product support
Why Insight and Service Express?
When it comes to data center maintenance, trust Service Express to fix and maintain server, storage and networking equipment from Cisco, Dell, HPE, IBM, NetApp and other OEMs.
Everything you need from ExpressConnect
Optimize performance and simplify support with ExpressConnect® — an all-in-one solution that helps you accomplish more in the data center with capabilities in:
Monitoring
Get 24/7, real-time automated hardware support monitoring.
Account management
Access all your coverage and agreement details in one interface.
Ticketing
It’s easy to schedule, view and sort tickets in a single location.
Integrations
Connect your existing systems with leading ticketing and monitoring platforms.
OnDeck Predictive Sparing
You’ll always have the right parts ready at the right time with OnDeck® Predictive Sparing® — a fully predictive sparing technology with data-driven support that enhances performance and productivity.
Site audits
Service Express ensures you’re equipped with everything you need with site audits that assist with your equipment inventory.
Flexible maintenance
Most OEMs require a 12-month maintenance agreement commitment. Service Express offers gap coverage for three months and up, saving you time and money.