Insight Customer Experience for Cisco software
Insight Customer Experience (ICE), Insight’s white-glove offering for Cisco® enterprise agreements, maximizes the value of your software investment.
Unlock the full potential of your software.
Insight offers Insight Customer Experience (ICE) across the entire Cisco software portfolio. Whether you’re adding new products or renewing existing ones, we’ll help you drive better business outcomes with the following solutions:
Cisco DNA
Get routing, switching and wireless products that grow alongside your network.
Data center
Support your workloads today and in the future with Cisco data center solutions.
Collaboration
Facilitate more effective communication with virtual meeting and calling software.
Security
Choose from a wide array of protection options that safeguard your vital data.
Cisco Success Tracks enabled by CX Cloud
Success Tracks are all-in-one packaged lifecycle and support services designed to help customers quickly adopt and realize the full value of their Cisco technologies. By leveraging the CX Cloud, customers are digitally connecting to Cisco and partner expertise, insights, learning, and access to embedded Cisco Solution Support.
An extension of your team
With ICE, we bring our expertise to every step of your licensing experience. Your customer success manager and adoption consultant leverage extensive knowledge of your organization to create an enterprise agreement that brings you closer to realizing your business initiatives.
Benefits beyond the bottom line
Our ICE offering delivers more than just cost savings. Along with a lower total cost of ownership and more predictable expenses, we'll help you take advantage of streamlined license management, enhanced software support and an improved ability to stay ahead of technological change.
Our team
Amanda Dalzell
Cisco Software and Customer Success Leader
Jennifer Tilton
Cisco Software Sales and Marketing Manager
Andy Mitchell
Customer Success Manager
Chris Hooten
Collab Specialist / Customer Success Manager
Rob Inman
Customer Success Manager
Anthony Mai
Business Development Manager - Success Tracks
