Infographic A Day in the Life: Operations Manager
By Insight Editor / 16 Jul 2025 / Topics: Microsoft 365 Copilot Generative AI
By Insight Editor / 16 Jul 2025 / Topics: Microsoft 365 Copilot Generative AI
How could you benefit from Microsoft Copilot 365 in your day-to-day work? In this infographic, explore how an operations manager reclaims time that can be allocated back to more strategic work. AI use cases include:
Infographic text included for screen readers:
Neville is an operations manager at a multinational consumer goods conglomerate. He uses Copilot to automate repetitive administrative tasks, freeing up time to focus on more strategic work.
8:00 a.m. task: Because Neville’s organization operates across several time zones, he has multiple emails and messages that require urgent responses from some of his co-workers in other time zones/regions.
Microsoft Outlook: “Summarize my latest emails and messages, highlight where my name was mentioned, and list any action items for me.”
8:15 a.m. task: Neville uses Copilot Studio and builds a custom agent to ensure his calendar is organized, efficient, and optimized for productivity. He instructs it to prioritize important tasks and meetings, allocate time for prep before meetings, and automate scheduling for recurring meetings and reminders. He asks his agent to categorize his calendar meetings so he can be strategic with his time.
Microsoft Copilot Studio: “Review my upcoming calendar events and ensure they align with my top priorities for the week. Flag any non-essential meetings.”
9:00 a.m. task: Neville has weekly check-ins with his teams to discuss progress and allocate resources. He asks Copilot to summarize documents and previous communications so he can bring actionable recommendations.
Microsoft Copilot (Teams and Outlook): “Summarize the attached document and scan past emails, meetings, and files to identify key points I need to prepare for this meeting.”
11:00 a.m. task: In the meeting, the group developed a strategy for the coming month. He wants to send a recap with meeting takeaways and next steps.
Microsoft Teams: “Summarize this meeting, identify risks, and define next steps. Draft a follow-up email for the attendees summarizing key points and actions.”
2:00 p.m. task: As part of Neville’s KPI requirements, he is tasked with reporting on active projects and tracking progress. He needs to prepare materials with relevant data points so he can deliver a detailed summary.
Microsoft Word: “Create a briefing document summarizing customer and project information. Cross-reference recent CEO presentations with competitor analysis to identify key insights.”
4:00 p.m. task: Neville serves as a point of contact for many of his company’s most important clients. It is imperative that he replies to customer messages, requests, and outreach quickly and accurately. He expedites his response time by automating drafts for his reply with tailored tone and length.
Microsoft Outlook: “Draft a professional, concise response to this customer email. Adjust the tone to be empathetic and solution focused.”
Want to boost productivity like Neville? Explore the full capabilities of Microsoft 365 Copilot.