eBook The Strategic Guide to Engaging Customers
By Insight Editor / 6 Feb 2020 / Topics: Artificial Intelligence (AI) Mobility Intelligent edge
Emerging technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) have opened up new realms of possibility when it comes to meeting the rising expectations of modern customers, clients, patients and citizens. But knowing where to begin with initiatives of this scale can be a challenge.
In this guide, we’ll explore some use cases and strategic questions to guide and inspire a modern approach to engaging and serving customers.
Topics include:
- Leveraging predictive analytics to anticipate needs and customize experiences
- Applying automation to improve accuracy, speed and convenience
- Using augmentation to connect and enhance products and services
- Embracing mobility to simplify the customer journey from start to finish
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Who is this ebook for?
This guide provides forward-thinking executives, business owners, IT decision-makers and influencers with a window into the data-driven technologies that are transforming modern customer experiences.
What will I learn?
Explore four data-driven approaches to help your organization create meaningful experiences and build brand loyalty — including industry examples and actionable takeaways.
