Facts at a glance
Client industry
Public Sector
Challenge:
Landgate, a statutory authority in Western Australia, manages land and property information. It provides accurate location data for agriculture, emergency services, and land use planning.
The organisation has a strong community of non-technical staff or ‘citizen developers’ using Power Platform to create apps and automate tasks, improving productivity and filling system gaps. Citizen developers were grappling with issues around processes and governance due to unstructured adoption and lack of best practice guidance.
Key Solutions:
Insight conducted a Power Platform maturity assessment and developed a best practice delivery model for Landgate. They created governance frameworks, provided guidance on establishing a Power Platform Centre of Excellence, and built a knowledge exchange community through the Citizen Developers Hub.
- Maturity Assessment: Identified strengths and improvement areas via SWOT analysis.
- Strategy Alignment: Presented a strategy aligning with Landgate’s vision.
- Centre of Excellence: Established roles and responsibilities for sustainable administration.
- Citizen Developers Hub: Facilitated knowledge sharing and training opportunities.
- Technical Guidance: Optimised licensing, configuration, data sourcing, and DLP policies.
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