Azure Expert Managed Service Partner
As the 2023 Australia and Hong Kong Country partner of the year as well as the 2023 Microsoft Worldwide Solution Assessments Partner of the Year and an Azure Expert Managed Service Provider, Insight provides the highest calibre client experience. We have earned 22 Microsoft solution specialisations, including all four Microsoft security specialisations and 10 Azure specialisations.
Microsoft managed - a guide to maximising your Microsoft investment
With expert management for Microsoft products, your business can improve costs and utilisation, accelerate workforce efficiency and productivity, and secure all your assets with confidence.
Insight Cloud Care vs OneCall for Microsoft
Insight offers two types of support services for Microsoft: Cloud Care and OneCall. Cloud Care is included in Insight's CSP program and covers incident management for Microsoft service issues. OneCall provides more extensive support for all Microsoft technologies and workloads.
Insight Cloud Care
Ensure the performance, security and resiliency of your environment
- L1 Platform Support for Microsoft Technologies – within scope of Cloud Service Provider agreements
- Incident Support - Unlimited
- Built-in 24/7 support coverage
OneCall for Microsoft
Flexible and cost-effective access to the best experts for your Microsoft platforms
- L1 Platform Support for Microsoft Technologies – for any services under current support by Microsoft
- L2-3 Incident management for all Microsoft technologies – under support by Microsoft
- Incident Support - Consumes allocated service hours
- Request Fulfilment - Consumes allocated service hours
Insight Guardian vs Managed Cloud
Insight Guardian, as part of Insight's Managed Services for Azure, advises on enhancing Azure's cost, security and performance, while Insight's Managed Cloud offers extensive support, including incident management and Azure monitoring.
Insight Guardian
Visibility and governance of your Azure estate
- Optimisation Recommendations (cost, security and performance)
- Advisory Support (allocation of hours for advice in relation to Azure and recommendations)
- Regular reporting & governance review meetings
Managed Cloud
Expertise for comprehensive cloud management
- Optimisation Recommendations (cost, security and performance)
- Advisory Support (allocation of hours for advice in relation to Azure and recommendations)
- Regular reporting & governance review meetings
- 24x7x365 Incident management
- 24x7x365 Request management
- Patch management for virtual machines
- Backup management (using native Azure backup and storage)
- 24x7x365 Proactive monitoring and altering
Cloud migration
Assessing and Planning for Cloud Adoption
Cloud Adoption Framework Workshop
Insight's Cloud Adoption Framework Assessment is a tool that can help businesses adopt Microsoft Azure or ensure that their Azure cloud environment is set up and running in line with best practice standards. The Cloud Adoption Framework assessment covers various aspects of cloud adoption, including strategy, governance, and management.
Unequaled Azure expertise
