The U.K. product origination also created tax and freight issues, slowed IT asset shipments and limited future growth potential. Individual business units resorted to managing their own deployments, which led to a model far more decentralized than the one in North America.
Total supply chain optimization
Because of an existing relationship between Insight and other subsidiaries of the company, the client reached out to us. We proposed a customized e-procurement platform to help the client streamline its high volume of quotes and orders for Hewlett Packard Enterprise® and Cisco® equipment. The platform would display certified server and Nimble Storage® configurations in product groups to simplify the ordering process.
Despite the high volume of orders, transitioning to one, globally capable partner would help the client improve time to quote and time to delivery across the board — subsequently reducing its supply chain complexity worldwide.
Together, our team of Supply Chain Optimization experts and network of vetted alliance partners are able to support up to 98% of the client’s current in-country needs, including language, currency and in-person relationships, as well as procurement, leasing, warehousing and brick-and-mortar footprints.
As a result, the company is able to focus on scaling its business in foreign markets. Now, 80% of the client’s quotes are self-service through an online catalog — up from 60% with the previous partner. And, the remaining 20% of quotes have drastically reduced SLAs.